Refund Policy


We’re proud to offer a 30-day satisfaction guarantee: if you’re not happy with your product for any reason, contact us within 30 days at for a full refund. If more than 30 days have elapsed, contact us anyway to let us know why. Refunds are always issued in the amount paid, even if the item was on sale, and can take up to 30 days to be fully processed. We appreciate your patience!


Damaged / Defective

Let us know right away at if your product is damaged or defective! In this rare instance, we are happy to either replace your product, initiate an exchange for a different product, or issue a full refund.



To return your product, you should mail your product to:

CBDMarketplace Returns
6547 North Academy Blvd
Colorado Springs, CO 80918

Please include your Order Number, Billing Name, Billing Address and Email with your return in order to expedite processing. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.