What exactly is CBD?
CBD oil is a cannabinoid—a natural chemical constituent— found in the cannabis sativa plant. Although cannabis sativa can be bred into marijuana, nearly all commercially sold CBD oil is derived from industrial hemp, which contains less than 0.03% THC content by law and causes no psychoactive effect. CBD oil is now widely recognized for an array of potential health benefits.
How does CBD work?
In short, CBD acts on the body’s endocannabinoid system, which affects stress, the immune system, and pain sensitivity.
How do people use CBD?
There is a large and growing list of uses for CBD. As a powerful anti-inflammatory, some popular applications including relief from pain, anxiety, depression, PTSD, and insomnia, as well as supplemental treatment for arthritis, epilepsy, OCD, ALS, and cancer treatment (in addition to the standard of care) among many others.We’ve compiled some of the research into these treatments on Why CBD?
Will CBD make me feel “high”?
No. Because CBD contains less than 0.03% THC—the psychoactive chemical in marijuana—it is not physiologically possible to “get high” off CBD.
Is CBD legal?
While the specifics of state laws differ, our hemp-based CBD products are safe and legal for consumption in all 50 states. Worldwide, hemp is consumed by millions across dozens of countries. Furthermore, nationwide legalization of hemp cultivation is scheduled to go into law in 2018 through the Hemp Farming Act of 2018, which will solidify the presence of the growing CBD industry.
Why should I buy my CBD products through CBD Marketplace?
- There are several reasons to buy from us:
- Massive selection. With over 100 products from 8+ brands, we’re the biggest online marketplace for CBD products.
- Rigorous testing. In addition to the independent testing performed by the companies themselves, we perform additional tests to ensure product purity, and vet each seller thoroughly.
- Best guarantee. If for any reason you’re unhappy with our products, we’ll issue a full refund, provided you let us know within 30 days. That’s the best guarantee in the industry.
Where do CBD Marketplace products come from?
Our products are grown and sourced from top producers throughout the United States, primarily in Colorado and Kentucky.
How is CBD extracted from hemp?
Although cheaper alternatives are available, all CBD Marketplace products are extracted using the supercritical extraction method, which retains the desirable naturally occurring molecules from hemp.
What exactly are full-spectrum CBD products?
CBD is one type of cannabinoid, and exists in hemp alongside terpenes, flavonoids, and other cannabinoids. Full-spectrum CBD products retain all of these compounds, rather than purely including CBD.
What are terpenes, and why do they matter?
Terpenes are a form of essential oil that may work in concert with cannabinoids to provide additional health benefits.
What exactly is crystal isolate CBD?
Crystal isolate is pure CBD, without additional cannabinoids, terpenes or flavanoids. They are a highly versatile product that can be consumed in a variety of ways.
What is CBD vape oil?
CBD vape oil is an easy, convenient, and fun way to consume CBD via a vape pen. Vape pens work by evaporating the CBD oil, at which point it can be inhaled “or vaped” by the consumer.
How is vaping different from smoking?
Because vaping is a process of evaporation and not combustion, it involves absolutely no smoke, and therefore none of the harmful toxins associated with smoking.
How do CBD edibles differ from CBD oil?
CBD edibles are intended to provide the sweet, delicious delivery some people prefer (although tasteless capsules are also available), while CBD oil is ideal for those who prefer vaping.
What’s so special about the CBD products for pets?
Our pet products are formulated to deliver the ideal dosage for pets based on bodyweight. Due to their generally smaller size, this dosage differs significantly from humans.
What methods of payment do you accept?
Through our website, we currently accept Visa, Mastercard, Discover and American Express
How much does shipping cost?
For orders over $100 within the United States, standard shipping is free via UPS ground. Expedited shipping is available for an additional charge based on your location.
Where do you ship?
We ship to all fifty states.
What do I do if my purchase is damaged?
How do I cancel my order?
If you wish to cancel your order, please give us a call as soon as possible. However, if your order is already in transit, you can use our online returns system upon delivery.
My order didn’t process but funds were taken out of my account. What do I do?
If you received an error message when processing your order and did not receive a confirmation email there could be an issue with the billing address you entered. We recommend verifying the correct billing information with your bank. We do not have these funds. The bank holds declined funds for 2-3 business days and then releases them back to your account.
What do I do if my discount code expired?
Although your discount code has expired, we come out with new discounts weekly. Be on the lookout for future discount codes! If you're ever experiencing trouble purchasing with a discount code don't hesitate to contact us.
Where is my package?
Use the provided tracking number to track your number on the UPS website. The tracking number can be found on your order confirmation email or your order history if you created an account during checkout. If you are currently logged in you can find your order history here. If the UPS says the package was delivered but you have not yet received it, please contact them or your local post office for further assistance. We recommend opening a research of delivery claim with UPS which may help in located your package’s whereabouts. Please be aware there can sometimes be a delay in actual delivery time with UPS.
Do you use synthetics or THC in your products?
We never use synthetics, and any naturally occurring THC content in our products is within the legal allowance of .3% or less.
Is CBD Physchoactive?
No. Hemp oil contains CBD, the non-psychoactive compounds of the cannabis plant. Hemp oil does not have the psychoactive qualities found in THC, and while using it you can maintain a clear mind and active lifestyle.
How is Hemp different from Marijuana?
Hemp is not marijuana and will not get you ’high’. Hemp, or industrial hemp, is a commonly-used term for cannabis sativa plant strains which contain very low levels of tetrahydrocannabinol (THC) and are typically used for its fiber and seeds.
Will CBD help me?
Although not designated by the FDA as a health product, CBD has been shown in numerous studies to have various health benefits. Please read our product descriptions to identify the best products for you. There is also a wealth of research available online. However, we do not make any specific health claims about our products. As with any supplement, please consult your physician before use.
Why am I not feeling the desired effect?
The first thing to remember is CBD is not THC and does not provide any psychoactive effects. The relaxing effect of CBD depends on many factors, including the amount consumed, the rate at which it is consumed, your body mass, and your metabolism. Feel free to try our other products in search of that desired effect.
What is your return & refund policy?
We’re proud to offer the most generous return and refund policy in the industry. If you’re dissatisfied with our products for any reason, just let us know, we’ll issue a full refund. Just let us know within 30 days.
How long after I order will my products arrive?
After we receive your order, it takes 1-2 business days to process. Shipments are sent using the UPS. Shipping times depend on your location and may vary from 2 to 5 business days (Monday to Friday) after processing times. Shipping times do not include any potential for inclement weather, holidays, or backorders.
What type of coupons do you accept?
We only accept in-house coupons from our company. We do not accept third-party coupons or coupons from any other company.
How often do you run sales and promotions?
We run sales and promotions constantly so check back often.
Do you allow for coupon stacking? In other words, can I use more than one coupon at a time?
No, customers may only take advantage of one coupon, promotion, or discount at a time, and may not “stack” any or all of the above.
What happens if you are running a sale and I apply a coupon?
Because we don’t allow customers to “stack” coupons, the highest of the two discounts will be applied to your final bill. For example, if the sale is 50 percent off and your coupon is for 40 percent off, the sale price will be applied, but not the coupon.
Am I able to use a coupon more than once? Do your coupons expire?
It depends on the promotion. While the bulk of our coupons are both time sensitive and for one use only, there may be some exceptions. You should assume that your coupon will expire and can’t be used more than once unless otherwise noted. Please check our website or with customer service for more information on specific coupons.
If a promotion is out of stock can I receive a raincheck for it? Can I save it for later when it’s back in stock?
No, as most of our promotions are time sensitive. A sale is only for the specified time period regardless of whether or not a product is in stock.
What other limitations are there on your coupons?
Our coupons are limited to one per customer, per sale. Any attempts to reuse a coupon or discount code via multiple accounts or addresses will render any all discounts invalid and will result in a canceled order.
What if I need a refund for a sale item or a discounted item?
Refunds for sale or discounted item will be in the amount paid, not for the the full price of the item.
Can I use your coupons for wholesale purchases?
No, customer coupons are not applicable to wholesale purchases. Wholesalers may, from time-to-time receive their own sales and discounts independent of single customers. However, sales from our store do not apply to wholesale purchases.
When do I enter my discount or coupon code?
Coupon codes are always entered and applied prior to making final payment. Once final payment is made a coupon cannot be applied after the fact, so please be careful when entering any codes.