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FAQs

Your questions, answered.

Take a look below, search for your question, or contact us about something else.

Frequently Asked Questions

  1. What exactly is CBD?

    CBD oil is a cannabinoid—a natural chemical constituent— found in the cannabis sativa plant. Although cannabis sativa can be bred into marijuana, nearly all commercially sold CBD oil is derived from industrial hemp, which contains less than 0.03% THC content by law and causes no psychoactive effect. CBD oil is now widely recognized for an array of potential health benefits.

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  2. Will CBD make me feel "high"?

    No. Because CBD contains less than 0.03% THC—the psychoactive chemical in marijuana—it is not physiologically possible to “get high” off CBD.

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  3. Is CBD legal?

    While the specifics of state laws differ, our hemp-based CBD products are safe and legal for consumption in all 50 states. Worldwide, hemp is consumed by millions across dozens of countries. 

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Latest Questions

  1. When do I enter my discount or coupon code?

    Coupon codes are always entered and applied prior to making final payment. Once final payment is made a coupon cannot be applied after the fact, so please be careful when entering any codes.

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  2. Can I use your coupons for wholesale purchases?

    No, customer coupons are not applicable to wholesale purchases. Wholesalers may, from time-to-time receive their own sales and discounts independent of single customers. However, sales from our store do not apply to wholesale purchases.

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  3. What if I need a refund for a sale item or a discounted item?

    Refunds for sale or discounted item will be in the amount paid, not for the the full price of the item.

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  4. What other limitations are there on your coupons?
    Our coupons are limited to one per customer, per sale. Any attempts to reuse a coupon or discount code via multiple accounts or addresses will render any all discounts invalid and will result in a canceled order.
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  5. If a promotion is out of stock can I receive a raincheck for it? Can I save it for later when it’s back in stock?

    No, as most of our promotions are time sensitive. A sale is only for the specified time period regardless of whether or not a product is in stock.

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  6. Am I able to use a coupon more than once? Do your coupons expire?

    It depends on the promotion. While the bulk of our coupons are both time sensitive and for one use only, there may be some exceptions. You should assume that your coupon will expire and can’t be used more than once unless otherwise noted. Please check our website or with customer service for more information on specific coupons.

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  7. What happens if you are running a sale and I apply a coupon?

    Because we don’t allow customers to “stack” coupons, the highest of the two discounts will be applied to your final bill. For example, if the sale is 50 percent off and your coupon is for 40 percent off, the sale price will be applied, but not the coupon.

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  8. Do you allow for coupon stacking? In other words, can I use more than one coupon at a time?

    No, customers may only take advantage of one coupon, promotion, or discount at a time, and may not “stack” any or all of the above.

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